Frequently Asked Questions
The products are color coded to help you shop depending on your need and your hair type. Each color targets a specific hair type. You can find this information in the front of every product.
We're always trying to improve our formulas or packaging, therefore they can change. We will communicate about those changes when they will happen.
Before he was known as Hollywood’s top hair stylist, Andrew Fitzsimons has been obsessed with fashion, beauty and form for more than two decades. His passion led him from humble roots in Ireland to cultivate his talent in the fashion industry in Dublin, then to Paris and New York and LA where he counts Bella Hadid, Madonna, Mariah Carey, Kim Kardashian, Kylie Jenner, Megan Fox, Joan Smalls, and Shay Mitchell as his regular clientele.Andrew’s incredible knowledge and eye for trend turned him into one of the most respected and finest hair stylists, but it’s his personal beauty philosophy that keeps him the A-list favorite. ”My canvas is her natural hair texture. I want tocelebrate that and teach her to love what she naturally has”. This free spirit combined with his know-how gives him the ability to translate trends through to individual personal style.
Andrew Fitzsimons is based out of Los Angeles and work closely with the American and European teams to develop products that fit their specific market
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Please contact us at xxx@xxx.com
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The products have a shelf life of 3 years.
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The best protection from the sun is, obviously, wearing a hat, but there are times when that is not an option. Our products do not have SPF protection - SPF protects against the harmful rays of the sun on the skin and scalp. However, we don't forget about your locks. The sun damages the hair in other ways, such as causing dry, and brittle locks. UV filter technology can help protect your hair color from those brutal UV rays, helping your color look vibrant, your hair feel healthy and look shiny. And don't forget - while you're soaking up that Vitamin D - wear sunscreen to protect that beautiful skin!
Preservatives get a bad rap and they play a crucial role in keeping our products fresh and safe. All of our products are intended to be used in the bathroom - a microorganisms fantasy. Hot and humid, plus the toilet nearby, this is a great place for microbes to set up shop and build their dream home. Preservatives, often working with antioxidants such as vitamin E help ensure that microbes will not have a hospitable environment for their new home. But not all preservatives are equal. Some preservatives are formaldehyde realising agents, and others have been identified as carcinogenic. All of the preservatives we chose were thoughtful - we did not use any preservatives on the EU's Carcinogenic, Mutagenic, and Reprotoxic list, and we tested every formula to make sure that for the life of the product, microorganisms would not grow in any of your products while in your bathroom. All of our products have undergone safety testing and concentrations of the preservatives are at levels to help protect the product, but are in compliance with not only US regulations, but those in the EU.Preservatives: PHENOXYETHANOL
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Silicones are best used to deliver mirror-shine and silkiness. When curated carefully in the right formulas, they are lightweight and don't weigh hair down. In the curl line, where some people may be following curly girl method not using shampoo, we left the silicones out. However, we are fans of all of our "fish friends" and we are free of D4 and D5 in our rinse-off products to help do whatever we can to reduce aquatic toxicity.
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The AF Bonding System is a proprietary restructuring complex built to address weak hair damaged by heating tools, coloring or bleaching, and other environmental factors to help increase hair strength, elasticity, and flexibility. Penetrating into the hair, this new technology is optimized to help restore the structure of the keratin within the hair.
Our products contain caffeine. Caffeine has been shown to help promote softer and shinier hair, and softer hair is less likely to tangle, break, and feel dry. Coffee contains flavonoids, which have been shown to help relieve frizziness, and help hair retain moisture and create healthier and shinier hair.
All bottles and tubes can be recycled after being emptied. Please dispose of them following local recycling guidelines.
All of the aerosols are recyclable, however, you must ensure the product is entirely empty prior to disposing. You cannot dispose partially full or full aerosol products in normal recycling as these are hazardous goods due to the pressure.
All caps can be recycled after being emptied. Please dispose of them following local recycling guidelines.
Yes, our bottles are made of 50% PCR (Post Consumer Recycled Plastics).